Welcome to customer service

Our goal is to answer all inquiries as swiftly as possible, our team works 7:00-16:00 (CET) on business days.

Note, We are experiencing a high volume in inquiries, which can affect the above mentioned reply time. We kindly ask for your understanding.

(Excluding holidays and public holidays) You are welcome to contact us via email support@babyshop.com.

Note: Our website is currently undergoing improvement. We apologize in advance for any inconvenience.

If you have not received a response within this period, please check your spam/junk folder. We kindly ask you to not send in multiple emails regarding the same query as this can delay a response.

Please note that during weeks with holidays our usual response time of 72h will be affected.

Public holidays

1/11

25/12

26/12

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